Service after the sale: An important factor to consider when choosing replacement windows
You have decided to replace your windows. This is an exciting time because you are making an investment that will affect the energy efficiency, comfort, value and beauty of your home.
There will be several important decisions to make when selecting your new windows: Style; frame material; solid or hollow core, panes of glass, gas fills, and Low-E coating. A lot of people forget the Company and Warranty you choose will greatly determine your long term satisfaction.
Look for a well-established replacement window company with roots in the community and local references. Select a window company that has an A+ rating with the Better Business Bureau, is licensed to provide home improvements in your state, and a member of remodeling and home improvement organizations.
One important factor often overlooked when selecting a replacement window company is service after the sale. If questions arise after installation, will you get a prompt response? How long is the Workmanship warranty (a 1-2 year warranty is standard)? How timely is warranty and service work completed? Is there a post-installation inspection to ensure your complete satisfaction? Are there annual check-ins or special offers to you as a valued customer?
At AHT Wisconsin Windows, we believe our job is not finished after the installation. We make sure our customers are satisfied throughout the entire experience, including years after windows are installed. We answer calls in a timely manner (on the schedule within 48hrs of call), offer a 50-year warranty on the workmanship and resolve any and all service issues quickly. We believe in taking care of our customers and that is why we have been in business here in Wisconsin for more than 50 years.
If you are considering replacing the windows in your Wisconsin home, call AHT Wisconsin Windows at 888.874.9339. All of our windows are made in the USA. We are a family-owned and operated business that serves Appleton, Green Bay, Milwaukee, Madison and the surrounding areas.